Jewellery Care

Wear it often. Treat it well. Store it properly.

Simple habits to keep your jewellery looking its best.

CARE, AT A GLANCE.

Do

  • Put jewellery on last

  • Store dry and separately

  • Wipe gently after wear

  • Fasten clasps before storing

Don’t

  • Shower, swim or bathe while wearing

  • Exercise wearing jewellery

  • Sleep wearing jewellery

  • Clean, DIY or garden while wearing

  • Use chemicals or ultrasonic cleaners

  • Spray perfume or hairspray directly onto jewellery

METALS.

Silver, copper and brass can naturally tarnish over time.

Contact with perfume, sweat, heat and moisture can accelerate this.

Our plated jewellery is finished with a 2-micron layer of 18ct or 24ct gold, with an added anti-tarnish protective coating . Please bear in mind, this does not prevent the gold plate from wearing off after time.

GEMSTONES.

Some gemstones can fade when exposed to prolonged sunlight, including amethyst and rose quartz.

Porous stones such as turquoise and lapis lazuli require extra care.

Avoid water, oils and extreme heat.

All jewellery should be kept in a cool, dry place and cleaned carefully with a soft non-abrasive cloth to maintain shine

STORAGE.

  • Store in a cool, dry place

  • Keep pieces separate

  • Avoid humid environments such as bathrooms

CLEANING.

Gently wipe jewellery after wear using a soft, lint-free cloth.

Plated jewellery should never be submerged in water or cleaned with ultrasonic cleaners or abrasive polishes.

Normal wear and tear is expected over time, particularly for plated finishes. Following these guidelines will help extend the life of your jewellery.

AFTERCARE (100 DAYS).

If something is not right due to workmanship within your first 100 days, we will review it and support you with next steps.

  • Covers workmanship and manufacturing faults (e.g., clasps, links, settings)

  • Excludes normal wear and tear, accidental damage, and finish changes over time

  • Gold plating wear is not repairable and we cannot re-plate items

    Read our aftercare policy