We currently ship within the United Kingdom.

Orders are processed within 1–3 working days, excluding weekends and bank holidays.

Delivery times are estimates and begin once your order has been dispatched.

UK delivery

Standard UK delivery: 2–4 working days from dispatch

Tracked service where available

You will receive a confirmation email once your order has been dispatched

For full delivery and returns details, please see our Deliveries & Returns page.

We hope you love your piece. If it is not right for you, returns are accepted in line with UK consumer law.

• Returns must be requested within 14 days of delivery

• Items must be unworn, unused, and returned in their original packaging

• Earrings cannot be returned for hygiene reasons

Refunds are issued to the original payment method once the return has been received and inspected.

Return postage costs are the responsibility of the customer unless the item is faulty.

To request a return, please contact us before sending your item back.

For full delivery and returns details, please see our Deliveries & Returns page.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:

• Your order number

• A brief description of the issue

• Clear photographs where relevant

We will resolve the issue promptly.

Our jewellery is designed to be worn regularly, with care.

To maintain finish and longevity:

• Avoid prolonged exposure to water

• Remove before applying lotions, perfumes, or sprays

• Store pieces separately in a dry place

Normal wear over time is not considered a fault.

If you need assistance, please contact us at:

ola@ilekekere.com

We aim to respond within 1–2 working days, excluding weekends and bank holidays.